Warranty Register


We warrants to the original consumer purchaser and partner that the MOOLSUN products will be free from defects in workmanship and material under normal consumer use during the applicable warranty period identified in the 'Warranty Period' section below, subject to the exclusions set forth below.


Warranty Period

The warranty period for MOOLSUN products is 12 months. In each case, the warranty period is measured starting on the date of purchase by the original consumer purchaser. The sales receipt from the first consumer purchase, or other reasonable documentary proof, is required in order to establish the start date of the warranty period.


MOOLSUN's warranty does not apply to:


  • Misused, abused, modified, damaged by accident, or used for anything other than normal consumer use as authorized in MOOLSUN's current product literature.
  • Attempted repair by anyone other than an authorized facility
  • Any product purchased through an online auction house.
  • MOOLSUN's warranty does not apply to the battery cell unless the battery cell is fully charged by you within seven days after you purchase the product and at least once every 6 months thereafter.


Customer Support : Contact@moolsunpower.com



To obtain warranty service, contact our customer service team at Contact@moolsunpower.com.